Guarantee AURUM

We congratulate you on the purchase of your new AURUM product and wish you lots of fun with the device. Please use the form to enter personal and device-specific data. This information will not be passed on to third parties.

The addition of the statutory warranty to the following warranty periods is a voluntary service provided by quadral GmbH & Co. KG. For this reason, this supplement can only be granted for products that have been purchased from German specialist dealers. The German specialist dealers recognised by quadral can be found in the dealer search function on this page.

GUARANTEE TIMES

On the following devices we grant after registration
a 10-year warranty:
AURUM TITAN 9 AURUM VULKAN 9 AURUM MONTAN 9
AURUM RODAN 9 AURUM ORKAN 9 AURUM GALAN 9
AURUM SEDAN 9 AURUM BASE TITAN 9 AURUM BASE MAXIME 9
AURUM BASE 9 AURUM PHASE 9 AURUM VULKAN VIII R FINAL EDITION

Your statutory warranty claims remain unaffected by this. The warranty extension applies only to the eligible model for which it was registered (see list) and only to the first purchaser. Any transfer of the warranty extension is excluded.

As proof, please attach the proof of purchase as a file (scan, photo) or send us a copy by post with the keyword “AURUM GARANTIE” to the address below. After checking your details, we will send you a digital certificate (pdf), which you are kindly requested to keep and present if required.

Guarantee conditions

On the following devices we grant after registration
a warranty of 4 years:
AURUM ALPHA AURUM GAMMA AURUM ORKUS 9
AURUM M10 AURUM P8 AURUM A8
AURUM M8 AURUM A10S AURUM C8

Guarantee AURUM

We congratulate you on the purchase of your new AURUM product and wish you lots of fun with the device. Please use the form to enter personal and device-specific data. This information will not be passed on to third parties.

The addition of the statutory warranty to the following warranty periods is a voluntary service provided by quadral GmbH & Co. KG. For this reason, this supplement can only be granted for products that have been purchased from German specialist dealers. The German specialist dealers recognised by quadral can be found in the dealer search function on this page.

Your statutory warranty claims remain unaffected by this. The warranty extension applies only to the eligible model for which it was registered (see list) and only to the first purchaser. Any transfer of the warranty extension is excluded.

As proof, please attach the proof of purchase as a file (scan, photo) or send us a copy by post with the keyword “AURUM GARANTIE” to the address below. After checking your details, we will send you a digital certificate (pdf), which you are kindly requested to keep and present if required.

Guarantee conditions

GARANTIEZEITEN

On the following devices we grant after registration
a 10-year warranty:
AURUM TITAN 9 AURUM VULKAN 9 AURUM MONTAN 9
AURUM RODAN 9 AURUM ORKAN 9 AURUM GALAN 9
AURUM SEDAN 9 AURUM BASE TITAN 9 AURUM BASE MAXIME 9
AURUM BASE 9 AURUM PHASE 9 AURUM VULKAN VIII R FINAL EDITION
On the following devices we grant after registration
a warranty of 4 years:
AURUM ALPHA AURUM GAMMA AURUM ORKUS 9
AURUM M10 AURUM P8 AURUM A8
AURUM M8 AURUM A10S AURUM C8

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  • Accepted file types: jpg, gif, png, pdf.
    Please upload your purchase receipt as a pdf or jpg file (max. 2 MB). If you are unable to do so, please send us your personal data and a copy of the original receipt by post to:
    quadral GmbH & Co.KG, Keyword GUARANTEE, Am Herrenhäuser Bahnhof 26, 30419 Hannover. Thank you very much!
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